Streamlining Credentialing for a Growing DSO

Client: Multi-Location Dental Group in Texas

Challenge:
A rapidly growing dental service organization (DSO) with multiple locations was struggling to keep up with the credentialing process for new providers and offices. The internal team was overwhelmed by the differing PPO and Medicaid requirements across the state.

Solution:
Dentsential took over credentialing for all new providers and locations, creating a streamlined system to manage the applications. We coordinated with multiple PPOs and Medicaid offices, handling the paperwork and ensuring compliance.

Outcome:
The DSO was able to open new locations on schedule, with all providers fully credentialed and able to bill for insured patients immediately. The streamlined process reduced internal stress and allowed the organization to focus on growth.

Client Feedback:
“Dentsential made expansion much easier by handling all of our credentialing needs. Their process is efficient, and their expertise allowed us to focus on scaling without worrying about delays.”
– Dr. S, Owner of Multi-Location Dental Group